UDBOARD
Route inbound calls by department, availability, or caller history. Never leave a customer on hold because they reached the wrong team.
Why smart call routing matters
Distribute calls evenly across your team, or route to whoever has the right skill set for the call.
Send calls to voicemail after hours, route to a backup number on weekends.
Returning callers reach the same member they spoke with last time — no repeating themselves.
Missed calls get transcribed and emailed to the right person — no more "leave a message and wait".
How it works
Local or toll-free numbers, ready in minutes.
Drag and drop rules in the UDBOARD dashboard — no code required.
Calls reach the right member based on your rules. Missed calls leave a transcribed voicemail.
“We never miss a call now. Even on weekends the customer hears something useful and we wake up to a transcribed voicemail.”
Ready when you are
No hardware. Setup in 5 minutes.