Support

Need help? We've got you.

Send us a message and the UDBOARD support team will get back to you within one business day — usually sooner.

What to expect

  • Average response time: ~4 hours during business hours (Mon–Fri, 9am–6pm UTC)
  • For urgent issues, start your message with URGENT and we'll prioritise it
  • We read every message — even if it's just to say hi