Privacy Policy — UDBOARD

1. Information We Collect

We collect information you provide directly when you register for an account, including your name, email address, and business information. We also collect usage data, call logs, and communication records as part of providing our VoIP CRM services.

2. How We Use Your Information

We use your information to provide, maintain, and improve UDBOARD services; process transactions; send service-related communications; and comply with legal obligations. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored on secure servers hosted on DigitalOcean infrastructure. We implement industry-standard security measures including encryption in transit (TLS) and at rest. Call recordings are stored securely and accessible only to authorised workspace members.

4. Data Retention

We retain your account data for as long as your account is active. Call recordings and logs are retained for 12 months by default. You may request deletion of your data at any time by contacting us.

5. Sharing of Information

We may share your information with third-party service providers who assist in operating our platform (such as telephony carriers, email providers, and cloud infrastructure). These providers are contractually obligated to protect your information.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@udboard.com.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of significant changes by email.

9. Contact Us

For privacy-related questions, contact us at privacy@udboard.com.