Legal
Privacy Policy
Last updated: 2026-01-01
1. Information We Collect
We collect information you provide directly when you register for an account, including your name, email address, and business information. We also collect usage data, call logs, and communication records as part of providing our calling and CRM services.
2. How We Use Your Information
We use your information to provide, maintain, and improve UDBOARD services; process transactions; send service-related communications; and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage and Security
Your data is stored on secure servers hosted on DigitalOcean infrastructure. We implement industry-standard security measures including encryption in transit (TLS) and at rest. Call recordings are stored securely and accessible only to authorised workspace members.
4. Data Retention
We retain your account data for as long as your account is active. Call recordings and logs are retained for 12 months by default. You may request deletion of your data at any time by contacting us.
5. Sharing of Information
We may share your information with third-party service providers who assist in operating our platform (such as telephony carriers, email providers, and cloud infrastructure). These providers are contractually obligated to protect your information.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@udboard.com.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.
8. Changes to This Policy
We may update this policy from time to time. We will notify registered users of significant changes by email.
9. Contact Us
For privacy-related questions, contact us at privacy@udboard.com.