UDBOARD vs Aircall · Business Phone Alternative

Aircall needs a CRM. UDBOARD brings its own.

Aircall is a calling tool that requires HubSpot or Salesforce to be useful. UDBOARD is the calling tool and the CRM — one subscription, one login, half the cost.

Start free — 7 days Talk to sales

Why teams leave Aircall

The frustrations Aircall customers tell us about

Minimum 3-seat requirement

Aircall forces a 3-seat minimum even if you only need one line. UDBOARD has no minimums — start with one user.

No CRM — you must integrate one

Aircall is designed to plug into your CRM. But what if you don't have one? UDBOARD is the CRM and the phone system together.

AI transcripts cost more

Aircall AI transcripts are a paid add-on. UDBOARD includes AI transcripts and summaries on every plan.

SMS is limited

Aircall SMS is basic inbound/outbound with no threaded inbox. UDBOARD has a full SMS inbox where conversations are threaded like WhatsApp.

Feature by feature

UDBOARD vs Aircall

Aircall

UDBOARD

Business calling & call recording

Included

AI call transcripts & summaries

Paid add-on

Every plan

CRM — contacts, leads, deals

Not included

Included

SMS threaded inbox

Basic only

Every plan

WhatsApp inbox

Not included

Growth+

Support tickets + SLA

Not included

Growth+

No seat minimum

Month-to-month billing

Starting price

$30/user/month (min 3)

$24/month (3 members)

Making the switch

Keep calling. Add the CRM. Cut the bill.

Same call quality and uptime — now with contacts and deals attached
AI summaries included — no add-on needed
No seat minimum — pay for what you actually use
Month-to-month — no annual contract to escape

Start free — 7 days Talk to sales

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